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Copyright © 2002. Blaire Group. All rights reserved. Copyright in this document is owned by Blaire Group. Any person is hereby authorized to view, copy, print, and distribute subject to the following conditions:

1.	The document may be used for informational purposes only.
2.	The document may only be used for non-commercial purposes.
3.	Any copy of this document or portion thereof must include this copyright notice.

Servicemarks

Note that any product, process or service, described in the document ("Information") may be the subject of Intellectual Property rights reserved by Blaire Group or others and are not licensed hereunder. Blaire Group makes no representation or warranties, express or implied that any use of this Information will not violate any such Intellectual Property rights. Live-Leads, Sales- Audit, Custom-Leads, Architectural-Selling, Architectural-Prospecting and Rapid-Review are servicemarks of Blaire Group.

Citation Policy

Integrity and objectivity are core values at Blaire Group ("Blaire Group"). Blaire Group’s research ("Research") is created to be used by clients in its original context and format. From time to time, requests are made by clients and third parties to cite the Research outside of its original context. The following guidelines set forth the rules for this type of use for all of Blaire Group's Research in all media.

General

•	The Research is proprietary to Blaire Group and subject to copyright and other intellectual property protections.
•	Commercial use of the Research is prohibited without our express written permission.
•	All citations must be limited in scope. Full reproduction of the Research is prohibited.
•	All citations must be accurate, quoted verbatim, and/or duplicated without being manipulated, adapted, paraphrased, or summarized.
•	All citations must be sourced "Copyright © 2002, Blaire Group."

Uses That Do Not Require Blaire Group's Approval

Clients may include a copy or slide of each scorecard, ranking, product comparison, spreadsheet, graphic, table, or portion of text less than a paragraph in presentations, provided that all such citations adhere to the general rules set forth herein.

Uses That Do Require Blaire Group's Approval

•	All uses by nonclients.
•	All full reproductions and/or distributions of the Research. Blaire Group generally prohibits such use unless reprints are purchased from Blaire Group.
•	All uses of the Research in advertisements, press releases, and sales collateral in all types of media.
•	All uses of the Research in SEC filings or other legal documents.
•	All links to any Web sites maintained by Blaire Group and/or its subsidiaries.
•	In general, if you are uncertain about a particular use, please seek our approval.

How To Seek Blaire Group's Approval

•	Contact Media Relations at 800.654.7887 and media@blairegroup.com.
•	Provide Media Relations with the full details of the requested citation.
•	We will reply by email within one to two business days.

Changes

•	Blaire Group reserves the right to change these guidelines at any time, without notice.
•	These guidelines are for general informational purposes only, and Blaire Group reserves any and all rights to the Research including but not limited to the right to deny any and all uses of the Instructional Services.

Integrity Policy

Blaire Group is an independent research firm that produces objective, high-quality analysis of sales team performance. Research integrity is one of the core values of our company and our brand. Blaire Group employees may not engage in activities that will compromise -- or appear to compromise -- the integrity of our research.

Blaire Group's integrity policy, research methodologies, and corporate culture guide our employees in the course of developing and disseminating our research products and services. Blaire Group's business success depends on the independence and objectivity of our research. We embody this by:

•	Taking a stand. Our independence allows us to produce research and offer advice that express clear opinions. Blaire Group's research agendas, scorecards, analyses, and conclusions are solely under our control. Client companies cannot purchase research coverage or favorable opinions.
•	Employing structured methodologies. Research Analysts employ structured methodologies that enable us to identify and sales team strengths and weaknesses, sales performance trends, suitable target markets, and appropriate sales activity benchmarks.
•	Keeping our independence. Blaire Group's internal policies create an environment where clients and vendors cannot wield undue influence on our research topics and judgments. For example, our policies prohibit our employees from accepting reimbursements from vendors, joining company boards, or endorsing any vendors' strategy or products.

Blaire Group is accountable for publishing fair and accurate research. If we make a factual mistake, we will provide a fair hearing and will correct material errors quickly. Blaire Group's Citation Policy provides guidelines for authorized use of Blaire Group's research and is available by request from media@blairegroup.com